Privacy Policy
Last updated: December 06, 2025
1. Introduction
Welcome to BooknFly ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By using our website and services, you consent to the data practices described in this Privacy Policy.
2. Information We Collect
2.1 Personal Information
We may collect the following types of personal information:
- Name and contact information (email address, phone number, mailing address)
- Travel preferences and booking history
- Payment information (credit card details, billing address)
- Passport and identification information for travel bookings
- Communication preferences
2.2 Technical Information
We automatically collect certain technical information when you visit our website:
- IP address and location data
- Browser type and version
- Device information
- Website usage patterns and preferences
- Cookies and similar tracking technologies
3. How We Use Your Information
We use your information for the following purposes:
- Service Provision: To process bookings, reservations, and provide travel services
- Customer Support: To respond to inquiries and provide customer assistance
- Communication: To send booking confirmations, updates, and promotional materials
- Payment Processing: To process payments and prevent fraud
- Website Improvement: To analyze usage patterns and improve our website and services
- Legal Compliance: To comply with applicable laws and regulations
4. Information Sharing and Disclosure
We may share your information in the following circumstances:
4.1 Service Providers
We may share information with third-party service providers who assist us in:
- Processing payments
- Providing travel services (airlines, hotels, car rentals)
- Customer support and communication
- Website analytics and marketing
4.2 Legal Requirements
We may disclose information when required by law or to:
- Comply with legal obligations
- Protect our rights and property
- Ensure user safety
- Prevent fraud or illegal activities
5. Data Security
We implement appropriate security measures to protect your personal information:
- SSL encryption for data transmission
- Secure servers and databases
- Regular security audits and updates
- Limited access to personal information
- Employee training on data protection
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website traffic and usage
- Provide personalized content and advertisements
- Improve website functionality
You can control cookie settings through your browser preferences. However, disabling cookies may affect website functionality.
7. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your data to another service
- Opt-out: Unsubscribe from marketing communications
To exercise these rights, please contact us using the information provided in the "Contact Us" section.
8. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
When personal information is no longer needed, we will securely delete or anonymize it.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information during international transfers, including:
- Standard contractual clauses
- Adequacy decisions
- Certification schemes
10. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by:
- Posting the new Privacy Policy on this page
- Updating the "Last updated" date
- Sending email notifications for significant changes
We encourage you to review this Privacy Policy periodically for any changes.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us: